Alloy CARE means more than attention to detail during construction. It’s about providing guidance, exceptional service, and ongoing support so you can protect your investment and get the most from your home. Beyond the traditional warranty, Alloy CARE helps maintain your home and complete ongoing additional projects as your family’s needs evolve.
We build homes to stand the test of time, and our client relationships are no different. When we say “Welcome to the Family,” we mean it. It’s a promise of long-term care, connection, and commitment to your investment.
Our Alloy CARE program is designed to give you continued access to the skilled tradespeople, designers, and craftspeople who helped bring your home to life. Whether it’s seasonal upkeep, troubleshooting, or completing a project that requires trusted expertise on short notice, we’re here to help you keep your home at its best.
Need a custom wine wall, a new built-in for your guest suite, or a seasonal maintenance checklist, created for your unique home? Just ask! And we’ll craft a solution tailored to your needs.
Every Alloy Home is backed by our comprehensive warranty, which may be supplemented with our Alloy CARE program for ongoing peace of mind. We’re also proud members of the National Home Warranty Program for your added protection.
Our core warranty includes the following coverage:
This coverage is comprehensive for new construction, and in the case of renovation or addition, applies to the portions of the home we’ve worked on.
We understand the value of your time and the many details involved in moving into a new home.
As you settle in, we’re here to support you with the little things that make a big difference, like sourcing accessories, selecting furniture, curating artwork, or even offering thoughtful advice on stocking your wine cellar. Whatever you need to make your space feel truly complete, we’re here to help.
Our concierge service is about more than convenience—it’s about continuing the relationship we’ve built, ensuring your home evolves with you, and continues to bring joy, comfort, and inspiration long after move-in day.
Questions? We’ve got answers to the most commonly asked questions about our process, services, team, and more, so you can move forward with clarity and confidence at every step of your journey.
Even after your warranty has expired, we’re still here for you. The Alloy CARE program is about long-term support, offering guidance, maintenance advice, and access to trusted trades for repairs that come up in the future. We can also assist with new projects or upgrades through our concierge services, helping you get the most out of your home.
Absolutely! Whether you’re planning a major renovation or a small custom project, the CARE program gives you access to the same design and construction experts who built your home.
The short answer is sometimes. While our concierge support is included as part of our commitment to long-term client care, some services may come with a fee. That said, we’ll always discuss any costs with you up front.
Just reach out to us directly. Whether you need seasonal maintenance, want to explore a design idea, or have a specific task in mind, we’ll guide you through the next steps and connect you with the right team member or partner.